Effective Date: 27 May 2025

ZamZam White Chapel is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information when you use our website or interact with our store.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Products purchased, order history, and delivery preferences.
  • Technical Data: IP address, browser type, and pages you visit on our website.
  • Communication Data: Messages sent through our contact forms, email, or live chat.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your purchases or inquiries
  • Send promotional offers (if you’ve opted in)
  • Improve our website functionality and user experience

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share limited data with:

  • Trusted payment processors (e.g., Stripe, PayPal)
  • Delivery partners (to fulfill your orders)
  • Website analytics tools (to improve user experience)

All third-party services we use are GDPR-compliant.

4. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure payment gateways
  • Limited access to personal data by staff

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [Insert email address].

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

ZamZam White Chapel
📞 07498962989
📧 ayeshasylhet83@gmail.com